Posts Tagged ‘Management’

Blues Oregon to impose this system of fixed fee. : An article from: National Underwriter Property & Casualty-Risk & Benefits Management

Friday, July 23rd, 2010

Product DescriptionThis digital document is an article from National Underwriter Property & Casualty-Risk & Benefits Management, adopted by the National Underwriter Company Published 27th March 1989. The length of the article is 5987 words. The length of the page above on a 300-word page type. The article is delivered in HTML format and is available in your Amazon. com Digital Locker immediately after purchase. You can view it with any web browser. Citation Details Title: Blues Oregon impose this system of fixed fee. Author: Michael ParksPublication: National Property & Casualty Insurer-Risk & Benefits Management (Magazine / Journal) Date: 27 March 1989Publisher: Broadcast Company National Underwriter N13 Page: p21 (1) Distributed by Thomson Gale

Blues Oregon to impose this system of fixed fee. : An article from: National Underwriter Property & Casualty-Risk & Benefits Management

Fundamentals of risk management hospital

Saturday, July 10th, 2010

Product Description University Hospital Consortium, Inc., Oakbrook Terrace, Illinois. Overview of hospital administrators. 19 employees. DNLM: 1 financial management.

Fundamentals of risk management hospital

Healthcare and Wound Care Management

Monday, June 28th, 2010

As a healthcare professional, it is no longer simply go after orders. All professionals who care for patients with wounds are now being detained to a standard of care, and may be held liable for providing wound care of substandard quality, regardless of whether they believe they are covered by a physician’s order. Consequently, wound care practitioners need to be aware of these standards in order to protect their patients and avoid legal issues and denial of reimbursement.Legal issues involving wound care management are generally an issue of carelessness, or failure to meet the standard of care. Malpractice can be defined as failure to meet standards of care that results in hurt to another person. Health care professionals may be held legally responsible in the event it is determined that standards of care have not been met, and may be guilty of malpractice if a patient under their care is harmed.What may be the standard of care in wound healing management? Standards of care can be defined as the care that any reasonably cautious health care provider would provide in the same or a similar situation. Standards for wound care practice have been resolute by several sources: • Agency for Health care Research and Quality – the Agency for Health care Research and Quality (AHRQ) has specify guidelines for the prevention and treatment of pressure ulcers.• Patient Care Partnership – the patient care partnership includes basic patient rights, one of which is safe and secure, quality care.• State nurse practice acts and guidelines – these acts regulate the practice of nurses, and classify which treatments and actions may be performed by the nurse in each state.• Employer policies and procedures -policies and dealings are used to establish standards of care, and may be invoked in litigation claims-such claims may reflect either lack of information or blatant disregard for a policy, and may show negligence.• Job descriptions – health care employees who grant care outside their formal job description may be held liable.• Standards of practice – various professions have individual standards of practice, put by the professional organizations.

Law Practice Management – How To Determine Your Fees

Wednesday, June 16th, 2010

Determining fees is a difficult law practice management task for most attorneys when thinking through their law firm marketing plans. In determining fees for certain services, attorneys often fall short of what they should charge. Too many attorneys are afraid of even charging the competitive price for their services when making their law firm marketing plans. Further, they make the pricing decisions often with no data or conceptual framework. Additionally, instead of focusing their efforts on how they can justify getting top dollar for what they offer, they charge a fee that is often way too low and often actually can scare off potential clients who think there is something missing from a service that is “cheap”. Additionally many attorneys don’t realize that most purchasers in the marketplace by far are “value purchasers” and not looking for “cheap”.
So before you sit down and begin thinking through your law practice management pricing strategy you need some distinctions around pricing commonly used in law firm marketing planning. Then add your pricing strategy to your law firm marketing plans. You need to be sure that you are charging a sufficient fee on everything to guarantee you a good profit not just a good living. Do know a law practice management law firm marketing plan is not effective if you only attract people who want to pay the lowest fee for a service. These are not loyal clients. Instead, you want to focus your law practice management and law firm marketing plans on attracting clients who will become long term assets to the firm. Low price clients are not building your base of long term clients I can promise you that.
There are basically four ways of determining how much you should be charging for your services. Lets move right into those now.
The Market Method In Law Practice Management Pricing
This is one good way of determining pricing. Get your assistant to support you in this law practice management task and spend some time discovering what the range of pricing is in the community. Have her do a “mystery shopper” study by calling around as if he/she were a potential client and find out what your competitors say on the phone to her around pricing. She may need to call from her home phone to avoid caller ID. As another option you could have him/her call other assistants or paralegals at your competitors and offer to exchange your fees for their fees or you could do that with other lawyers yourself in your market. If you really want to get into it and have maximum data you can write maybe a few dozen competitors in your marketplace and say you are doing a fee survey and if they would send you their fee list you will create a composite list that does not identify those responding and send them a copy of the results. To keep it simple for them include a stamped, self-addressed envelope with a list of the most common services offered in your practice area. Now you will see what people are charging for services similar to those you offer. You should be able to come up with a range of prices. Use this range to set prices for your own services. My recommendation in law firm marketing planning is to charge at the 75% level of the list. So you should be at or in the top 25% of the fees.
Remember that in general it is not a good law practice management strategy to compete on price. Most potential clients will see pricing that is too low as a signal that there is something missing either from the service, the provider, or the firm. And people who are looking for a low price will follow that low price wherever they can find it rather than becoming long-term clients. So be sure that your price covers your costs and a reasonable profit margin.
The Cost Method in Law Practice Management Pricing
This law practice management pricing method is very straightforward really. One simply determines what the costs are to deliver products or services and adds on a reasonable profit, somewhere between fifteen percent at the least and maybe thirty three percent at the most. The most common mistake in law practice management using this method is to neglect to include some form of your expense. Solo and small firm attorneys tend to not include their own salary!
OK, let me say it again. In law practice management often you count yourself out of the expenses and you should include yourself in the expenses. Why? Often you are doing at least some of the technical work. Yes? Often you are doing at least some of the management work. Yes? As the owner of the business you are due a reasonable profit. Yes? If you are all three of these in one, you should consider one salary as due you for your time and expertise as the technician and manager as well as a profit of fifteen to thirty percent due you as the owner. So be sure to include a reasonable cost for your technical and managerial work in the expenses part of this formula.
Fixed Rate Method in Law Practice Management Pricing
This is the method used by many auto mechanics (it is called “the flat rate book”) and other service providers. This method is where you determine a fixed rate for various jobs and charge that rate no matter what. If the mechanic spends less time than allotted for the job, he makes more. If he spends more time than allotted, he makes less. But in the end, it all evens out (well, usually to the mechanics’ favor if you ask me). Another example using this method is how managed health care has used this system with hospitals and doctors. Lawyers can use this system if they desire.
The “Rule of Three” in Law Practice Management Pricing
This “rule of thumb” called the “rule of three” used in law practice management is not what your CPA might tell you and it does not fail you either. Ask your CPA what they think about it and they will like it. To begin we are going to be thinking in thirds. For the first third we will take the total amount of salaries/bonuses (not benefits just salaries – benefits go into the second third coming next) for the revenue generators and/or timekeepers (this includes you if you are generating revenue) and call that our first third. So add up the salaries of the lawyers, paralegals, and legal secretaries who generate revenue or are timekeepers and call this your first third (lets just say that number was $100,000 to keep it simple). Whatever that number is take that number again and it is your second third which we will call your “overhead” (thus that second third is $100,000 and don’t forget you if you are doing some managing partner type duties since that part of your time goes here in overhead). Then take that same number and we will call that your last third, which we will call gross profits (another $100,000). What you need to do is take the total amount (in this example $300,000) and now figure out how much you must charge per billable hour, per fixed rate or how many contingency fee cases won to be sure you hit the target we must hit given our first third number times three (in this example $300,000).
This method shows you how much per hour you need to charge. Since you know how many billable hours each revenue generator can do per month, simply divide that into your total of all thirds ($300,000) to see what you need to charge per billable hour to make your numbers come out correctly. As long as you hit your targets you will be assured of a 15% to 30% net profit from your operations. After all if you are the owner of the practice you deserve a fair profit as well don’t you agree? This method is known as the Rule of Three. If this method is a bit too confusing do feel free to contact me and I will help you sort it out in a few minutes on the phone.
It is a good idea to think through all of these pricing methods in determining your law practice management pricing strategy before setting a price and moving ahead with a law firm marketing plan to ensure you are thoroughly exploring all options. Remember the tendency for most lawyers is to price too low. Don’t do that! In another article I will tell you how to speak to potential clients so you never have a problem getting the fee you deserve.

Determining Your Fees in Law Practice Management

Saturday, June 12th, 2010

Determining fees is a difficult law practice management task for most attorneys when thinking through their law firm marketing plans.  In determining fees for certain services, attorneys often fall short of what they should charge. Too many attorneys are afraid of even charging the competitive price for their services when making their law firm marketing plans. Further, they make the pricing decisions often with no data or conceptual framework.  Additionally, instead of focusing their efforts on how they can justify getting top dollar for what they offer, they charge a fee that is often way too low and often actually can scare off potential clients who think there is something missing from a service that is “cheap”.  Additionally many attorneys don’t realize that most purchasers in the marketplace by far are “value purchasers” and not looking for “cheap”.    So before you sit down and begin thinking through your law practice management pricing strategy you need some distinctions around pricing commonly used in law firm marketing planning.  Then add your pricing strategy to your law firm marketing plans. You need to be sure that you are charging a sufficient fee on everything to guarantee you a good profit not just a good living.  Do know a law practice management law firm marketing plan is not effective if you only attract people who want to pay the lowest fee for a service. These are not loyal clients. Instead, you want to focus your law practice management and law firm marketing plans on attracting clients who will become long term assets to the firm.  Low price clients are not building your base of long term clients I can promise you that.There are basically four ways of determining how much you should be charging for your services.  Lets move right into those now.The Market Method In Law Practice Management PricingThis is one good way of determining pricing. Get your assistant to support you in this law practice management task and spend some time discovering what the range of pricing is in the community. Have her do a “mystery shopper” study by calling around as if he/she were a potential client and find out what your competitors say on the phone to her around pricing.  She may need to call from her home phone to avoid caller ID.  As another option you could have him/her call other assistants or paralegals at your competitors and offer to exchange your fees for their fees or you could do that with other lawyers yourself in your market.  If you really want to get into it and have maximum data you can write maybe a few dozen competitors in your marketplace and say you are doing a fee survey and if they would send you their fee list you will create a composite list that does not identify those responding and send them a copy of the results. To keep it simple for them include a stamped, self-addressed envelope with a list of the most common services offered in your practice area.  Now you will see what people are charging for services similar to those you offer. You should be able to come up with a range of prices. Use this range to set prices for your own services. My recommendation in law firm marketing planning is to charge at the 75% level of the list.  So you should be at or in the top 25% of the fees.Remember that in general it is not a good law practice management strategy to compete on price. Most potential clients will see pricing that is too low as a signal that there is something missing either from the service, the provider, or the firm. And people who are looking for a low price will follow that low price wherever they can find it rather than becoming long-term clients. So be sure that your price covers your costs and a reasonable profit margin.The Cost Method in Law Practice Management PricingThis law practice management pricing method is very straightforward really. One simply determines what the costs are to deliver products or services and adds on a reasonable profit, somewhere between fifteen percent at the least and maybe thirty three percent at the most. The most common mistake in law practice management using this method is to neglect to include some form of your expense.  Solo and small firm attorneys tend to not include their own salary!OK, let me say it again.  In law practice management often you count yourself out of the expenses and you should include yourself in the expenses.  Why? Often you are doing at least some of the technical work. Yes? Often you are doing at least some of the management work. Yes? As the owner of the business you are due a reasonable profit. Yes? If you are all three of these in one, you should consider one salary as due you for your time and expertise as the technician and manager as well as a profit of fifteen to thirty percent due you as the owner.  So be sure to include a reasonable cost for your technical and managerial work in the expenses part of this formula.Fixed Rate Method in Law Practice Management PricingThis is the method used by many auto mechanics (it is called “the flat rate book”) and other service providers.  This method is where you determine a fixed rate for various jobs and charge that rate no matter what. If the mechanic spends less time than allotted for the job, he makes more. If he spends more time than allotted, he makes less. But in the end, it all evens out (well, usually to the mechanics’ favor if you ask me).  Another example using this method is how managed health care has used this system with hospitals and doctors. Lawyers can use this system if they desire.The “Rule of Three” in Law Practice Management PricingThis “rule of thumb” called the “rule of three” used in law practice management is not what your CPA might tell you and it does not fail you either. Ask your CPA what they think about it and they will like it. To begin we are going to be thinking in thirds. For the first third we will take the total amount of salaries/bonuses (not benefits just salaries – benefits go into the second third coming next) for the revenue generators and/or timekeepers (this includes you if you are generating revenue) and call that our first third. So add up the salaries of the lawyers, paralegals, and legal secretaries who generate revenue or are timekeepers and call this your first third (lets just say that number was $100,000 to keep it simple). Whatever that number is take that number again and it is your second third which we will call your “overhead” (thus that second third is $100,000 and don’t forget you if you are doing some managing partner type duties since that part of your time goes here in overhead). Then take that same number and we will call that your last third, which we will call gross profits (another $100,000). What you need to do is take the total amount (in this example $300,000) and now figure out how much you must charge per billable hour, per fixed rate or how many contingency fee cases won to be sure you hit the target we must hit given our first third number times three (in this example $300,000).  This method shows you how much per hour you need to charge. Since you know how many billable hours each revenue generator can do per month, simply divide that into your total of all thirds ($300,000) to see what you need to charge per billable hour to make your numbers come out correctly. As long as you hit your targets you will be assured of a 15% to 30% net profit from your operations.  After all if you are the owner of the practice you deserve a fair profit as well don’t you agree? This method is known as the Rule of Three.  If this method is a bit too confusing do feel free to contact me and I will help you sort it out in a few minutes on the phone.It is a good idea to think through all of these pricing methods in determining your law practice management pricing strategy before setting a price and moving ahead with a law firm marketing plan to ensure you are thoroughly exploring all options.  Remember the tendency for most lawyers is to price too low.  Don’t do that!  In another article I will tell you how to speak to potential clients so you never have a problem getting the fee you deserve.

Health Cost Management and Medical Practice Patterns

Monday, May 17th, 2010

Health Cost Management and Medical Practice Patterns

Hospital Management System

Tuesday, May 11th, 2010

trong>HealthOnclick

Is a new revolution in the delivery of healthcare. An integrated web portal, which supports the healthcare providers to improve the patient care and overall efficiency in the delivery of healthcare. HealthOnclick is a convenient, fast and secure web portal designed by in-house medical and pharmaceutical experts, connecting all healthcare providers under one network.  The major goal of HealthOnclick is to provide a best platform for Payers, Providers, patients, physicians, pharmacies and diagnostic centers for fast and secure communication for the exchange of health information. A one stop solution, for all the players in the delivery of health care.

 

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Rising to the top level in Hospitality management

Monday, May 3rd, 2010

All hotels need someone to act as the financial manager of the hotel, and there can be a danger and a liability if the General Manager has to be the one who handles all facets of the operation.Controllers are usually the one responsible for short and long term planning, as well as daily operations of the accounting department. In larger organizations, s/he interacts with some regularity with the brand or management company Vice President(s) and Corporate Controller. They may deal with accounting transactions or control practices not specifically addressed in the acceptable company accounting policies and procedures manual or which requires interpretation.In smaller hotels, the role of Hotel Controller may be handled by a 3rd party who may or may not be at the physical building each day. Many ownership groups use a cluster approach on this function, and have only very basic financial activities at the hotel level with all reconciliations and filings done by the owner’s office or an accountant. Management companies often successfully use this approach.With that as an introduction, the following ‘Bakers Dozen’ of Strategies for Hotel Controllers can be considered in either approach.1. Take the lead on establishing and administering all financial systems and internal controls. This includes an approved and complete plan for overall financial checks and balances for control of operations. In the case of high volume food and beverage, gaming, retail or other revenue centers, this is critical to cash flow management. Most hotels use approved industry standard accounting systems and formats.2. Create the guidelines and expectations for the preparation and updates of all operational budgets, forecasts, operating results, financial reports. While the controller should not physically prepare all documents, s/he should provide guidance, forms and overall direction. This includes profit projections and planning, sales forecasts, expense budgets, capital requirement/needs, cost standards and the required approvals for implementing the agreed upon plans.3. Identify the annual hotel’s capital plan and establish time lines and protocols for implementation. Capital needs are identified through many sources, including planned renovations, changes in competition, market variables, brand requirements, legal obligations and ownership preferences. It is the ultimate responsibility of the hotel controller to estimate returns on investment and to offer recommendations to ownership and senior management.4. Implement firm procedures for the preparation of operational statements returns in compliance with government regulations, company, franchise and ownership requirements. There are many entities requiring detailed and consistent reporting.5. Set up and administer all government reporting and tax filing activities to guarantee accurate, timely information is provided in compliance with laws and regulations. This includes local, state/provincial and federal agencies.6. Formulate and manage local accounting policies that coordinate with ownership’s or brand systems and procedures. We all realize that data and reports can be stated in creative ways and it falls to the controller to keep comparisons of performance to budgets, forecasts and updates accurate and consistent. Clear and concise recaps of the financial reports that interpret operational results of operations to all levels of management and ownership (where applicable) are essential7. Operate as if you were a financial consultant for your hotel(s). Consultants ask questions to make certain time sensitive reports and information are provided to maximize revenues and profits. Done in a proactive and ongoing way, this can greatly assist operations.8. Monitor compliance with hotel and accounting policies and procedures, legal requirements and contractual obligations . These could include obligations under a management agreement or brand contracts. A system of internal controls, auditing and security procedures should be in place to make certain disparities or variations are brought to the attention of the General Manager and/or appropriate ownership or management representative to safeguard the hotel’s assets.9. Manage the accounting department and other areas as appropriate. Some hotel controllers oversee Security/Safety staffs while others are responsible for Human Resources. This is a local decision but the goal is to maximize resources and/or effectiveness, not to save a few dollars by eliminating a management position.10. Supervise the installation and maintenance of accounting computer systems and equipment to secure optimum performance. The Controller should also be the one to typically approve all contracts, with the co-authorization of another senior manager.11. Maintain a fiduciary accountability to the company and management. Many large organizations have Controllers reporting to the hotel general manager, but with a dotted line to a corporate officer or other responsible person. This is a system of checks and balances.12. As a member of the hotel executive team, share the professional expectations provided to you from ownership and/or management clearly with all members of the staff. Newcomers to the industry sometimes imagine huge profits when they compare their hourly wage with the rooms’ rates paid by guests. Those of us who have been in the industry for more than just a few years realize that profits and losses go in cycles, and that it is important to share the realities of the cost of doing business at all levels. All staff should understand the total costs of ownership, including support staff such as security, engineering and sales, franchise or royalty fees, management company fees, the concepts of debt service and more. Make those expectations understood, explain the value and rationale to all staff and be certain these expectations can be measured fairly.13. Increase the commitment to training whenever and wherever possible throughout the hotel. Many controllers in the past functioned apart from the operating staff. The successful controller of the future will maintain a required equilibrium with the departments they may be monitoring, but they will also learn to:• More regularly interact with the sales and front office management to obtain accurate forecast of short and long term trends• Better anticipate capital needs and the ROI needed to justify them• Assist the total team by better communication with ownership, management, brand offices and government agencies as appropriate

Published and All rights reserved by John Hogan. Reproduced by Hostec International

Agents, brokers must respond to 24-hour challenge. : … & Casualty-Risk & Benefits Management

Friday, April 23rd, 2010

Product Description
This digital document is an article from National Underwriter Property & Casualty-Risk & Benefits Management, published by The National Underwriter Company on September 23, 1996. The length of the article is 1692 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

From the supplier: Individual agents and brokers can build their business by offering 24-hour employee coverage that combines workers’ compensation insurance with health insurance. These two products have usually been sold through separate channels, but combining these coverages provides brokers with additional commissions while saving employers time and money as well. Combined coverage saves costs by eliminating duplicate claims, streamlining customer service, and reducing administrative and legal overhead.

Citation Details
Title: Agents, brokers must respond to 24-hour challenge. (combining health coverage with workers’ compensation insurance offers opportunity)(Another Perspective)(Column)
Author: Edward Zutler
Publication: National Underwriter Property & Casualty-Risk & Benefits Management (Magazine/Journal)
Date: September 23, 1996
Publisher: The National Underwriter Company
Issue: n39 Page: p19(2)

Article Type: Column

Distributed by Thomson Gale

Agents, brokers must respond to 24-hour challenge. : … & Casualty-Risk & Benefits Management

Hospitality and Tourism Management Education – A Path to Your Car

Tuesday, April 13th, 2010

If you are thinking to manage a casino, club, restaurant, hotel, or resort seems like an appealing job, a superior hospitality management education would be a worthwhile option and an excellent career move. Hospitality and tourism management is important to those wishing to pursue an occupation in the hospitality field. As a chief necessity, students should be customer-oriented individuals who can work under pressure and stay confident and friendly. Students enrolled in hospitality and tourism management schools or institutes can obtain professional diplomas, associated degrees, certificates, or more advanced degrees, depending on the individual institute.  Common courses that are offered in hospitality and tourism management includes hotel and motel management, food and beverage management, resort management, customer service, bartending, marketing and sales, office administration, hotel security management, travel and tourism, event planning, lodging management, human resource, and additional related studies. An education in hospitality and tourism management provides students with vital management skills and knowledge that will qualify them to become general managers, hotel and motel managers, assistant managers, front office managers,    F & B managers, convention managers, house keeping manager, and event managers – to name just few related careers. Salaries vary depending on particular occupation and responsibilities, but those with a thorough hospitality and tourism management education and training can expect to earn more salaries approximately between $22,000 and $72,000, depending upon the field of jobs and responsibilities and individual level of education and experience. In India, there are plenty of hospitality management institutes offering hospitality and tourism management course both in 3 years and 4 years degree programme. There are some hotel management institutes in Delhi that offers hospitality management course with international degree of wide renowned universities. These institutes can be easily accessible on the Internet with complete information of courses and fees. IIMT is one such hotel management institute in Delhi, offering hospitality and tourism management course with international degree to give a path to your career.