Summary Product Description: With 2,600 physicians, is Hill Physicians Medical Group in San Ramon, the largest independent practice association (IPA) in Northern California. A closed network for the group, which is scattered over 1,200 locations is convenient, is not an option, “said Craig Lanway, Vice President and Chief Investment Officer. Internet strategies are key. Hill’s relationship with doctor Relay Health, Emeryville, California, dated 2003. If the relay health first contacted him through his mail product, Lanway was no evidence that doctors or patients want to communicate online, but he liked the concept. “We saw a business opportunity,” he said. Lanway Relay Health and liked the approach to communication and patient well-structured process electronic prescriptions. Make a collaborative e-reference allowed him to assess the company’s performance and response to short. In 2005, Relay Hill Medical Health of the full range of offerings, including electronic prescribing, web visits and laboratory results. In March a celebrated API half a million message exchange between physicians nearly 1,000 online and more than 140,000 patients with the announced expansion plans for medical practices. Doctors usually start with electronic prescribing, which is the most complex and messaging simple, “said Lanway. But in a 10-year project to develop Horsham, Pa.-based NextGen electronic medical record system, he said a very important and continues to EMR is included efforts to integrate the two systems. “It takes a little patience, because this approach. It is time to do these things. They not only opened the box and turn it on and it works because you work with complex workflows that are go to all different in each practice. you have a trusting relationship where doctors believe that what you are trying to build their advantage to do so. ”

E-Communication always key: Hill with health physicians working in relay patient interaction to improve online